From the desk of the
Asset Manager

Service to Clients
Our goal each day is to work
towards delighting you with our service. If you feel that you are not receiving the attention and level of professionalism you deserve, please contact our office. We want to be known as a company that is full of solutions not excuses!

I N T H I S I S S U E
· Adequate security
· Time saving tip
· Public liability insurance
· What’s rented

“Success is not the key to happiness. Happiness is the key to success. If you
love what you are doing, you will be successful.”

This newsletter has been designed to keep you updated on what is happening within the industry and our Real Estate Office.

Exclusively Property Rentals Suite 3/120 Brisbane Rd Mooloolaba Qld 4557
Ph: (07) 5444 4600 Fax: (07) 5477 6999

Adequate Security

Under the Residential Tenancies
Act, lessors have various
obligations to their tenants. One
obligation; is that the premises
must be made as secure as
possible against entry by
unauthorised persons. Therefore
the property should have properly
functioning door and window
locks, reasonably solid doors and
adequate lighting.
If home security is not at a
reasonable standard the lessor
may be held legally liable in the
event of theft, damage or injury to
the tenant.
The Act does not determine what
is reasonable security, however in
a court of law, the location and
features of a property would be
taken into account as well as the
circumstances of the situation.
Past case: A tenant contacted a
real estate office to request full
security screens to the ground
floor unit. Quotes were arranged
and presented to the lessor. The
lessor chose not to proceed.
Three days later the tenant
contacted the office to state the
property had been broken into and
that a great $$ value of goods
were taken. The tenant requested
compensation from the lessor for
not providing adequate security.
The lessor refused and the matter
was taken to the Residential Small
Claims Tribunal Court.
Courts decision: The Registrar
ruled against the tenant’s
compensation claim of $5000. It
was considered that the property
was adequately secure, as the
back door had to be kicked in to
gain access.
In this situation, unreasonable
security would have been
considered if there was no forced
entry to the property. i.e. a window
or door with a faulty lock.
In determining reasonable
security, courts may also take into
consideration the requirements for
a tenant to obtain contents
insurance.

This ultimately is resulting in
properties having to have
deadlocks on entry doors and
window locks.
The issue of reasonable security
can sometimes be a grey area,
with varying outcomes if taken to
the Residential Tribunal Courts.
The most important point being
made is to ensure that the
property is safe and secure to
protect your investment.
Feel welcome to contact our office
to discuss this in further detail.

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Time Saving Tip

Be sure to keep your end of month statements in a safe location (the folders we hand out are perfect for this).
It is equally important that you
keep a copy of tax invoices
relating to your investments.
At the end of the financial year you will know exactly where to locate your bills and accounts to pass onto the Accountant.

Do you have public liability insurance?

Public liability insurance is a must and covers you in the event that there is a slip and fall within the property resulting in personal injury. Do you know if your public liability insurance policy is up to date? Do you have adequate cover? If you have taken out landlord protection insurance, generally you will be covered for public liability. Public liability insurance is also often included in your building insurance. Special Note: If you are the owner of a strata property (i.e. unit or townhouse) your building insurance generally doesn’t cover you for slip and falls within the boundaries of your property. The public liability is generally limited to the common areas. Take the time now to contact your insurance provider/broker to ensure that you have adequate insurance.

Appointment Times

If you wish to
visit our office to
speak with a
member of our staff it is
important that you make an
appointment.
Often we can be out of the office
carrying out inspections and we
know there is nothing more
annoying than having to wait to be
seen.
We are always just a phone call
away.

Email Addresses

This day with many people
travelling and the busy lives that
we lead email is becoming a big
part of communication. We can
email end of month statements,
scan quotes and routine inspection
reports. So if you have an email
address please advise our office.

Tenants of the Month

Congratulations to C
Foster & S Breaden of
Maroochydore. They
are our tenants of the
month and will receive a double
pass to the movies and a
certificate from our office.

Properties recently rented

Keeping you updated on the
local rental market…………
Units
MOOLOOLABA 2 bedroom
furnished unit $290
ALEXANDRA HEADLAND 2
bedroom furnished unit, resort
facilities $340
ALEXANDRA HEADLAND 2
bedroom furnished unit, resort
facilities $360
PELICAN WATERS 3 bedroom
unit $300
Houses
WURTULLA 3 bedroom house,
slug, large yard $290
MOUNTAIN CREEK 4 bedroom,
dlug, pool, fenced yard $400

We are on the look out for more managements!!

Do you have another investment
property? Or do you know of an
Investor that requires a
professional Property
Management service?
If so, please do not overlook
Exclusively Property Rentals.
We pride ourselves on our skilled
and professional service that we
deliver to you.

This Office is a member
of the Real Estate
Institute of Queensland
and abides by the PAMD Act
Code of Conduct